Questions
Frequently asked questions
Straight answers on how Absolute Vacation Planner works, what we charge, refunds, safety, and privacy.
What is Absolute Vacation Planner?
Absolute Vacation Planner is a premium Destination Management Company based in Rajasthan, India. We personalise, manage, and stay with you through your trip, whether it is domestic, international, or corporate.
How does it work?
A consultation call about your preferences and budget; customer profiling and destination research; your itinerary is presented, with 1–2 revision rounds; travel, with a dedicated contact and 24/7 trip assistance; after the trip, we collect your feedback.
What do you charge?
We charge a service fee based on your tier: Economy ₹5,000, Premium ₹12,000, or Luxury ₹25,000. Hotel, cab, and guide costs are separate and paid at actuals.
How is this different from booking on an OTA or with a tour operator?
We compete on personalisation, reliability, and end-to-end service, not on the lowest price. You get one accountable point of contact before, during, and after your trip.
Do you offer fixed packages?
Our itineraries are fully customisable. We also have exclusive routes, such as a freshly designed 14-day Offbeat Rajasthan circuit that other agencies do not offer.
When do I pay?
The service fee is paid when you book. Once your itinerary is locked, the full trip cost is collected before we make partner bookings. We accept bank transfer and UPI.
Is the service fee refundable?
No, the service fee is non-refundable. If a hotel, cab, or guide offers a refund, we pass it on to you within 7–14 business days of the partner’s confirmation. If you back out during the consultation, before any itinerary work or payment, there is no charge.
Can I reschedule?
Yes. Cabs and guides can be rescheduled, and we book hotels on flexible rates wherever possible. If a partner backs out, we will substitute one.
What if something beyond our control happens, like a natural disaster?
We reschedule first. If that is not possible, your service fee becomes credit valid for 12 months toward a future trip. Partner costs are refunded or credited as far as the partner allows.
How safe is transport?
You receive the cab number, driver photo, and contact in advance. You get a minute-by-minute schedule with GPS tracking. We arrange name-placard meet & greet at airports. If your flight is delayed, we arrange lounge access. If it is cancelled, we handle the rebooking.
What about dietary needs and medical support?
We recommend restaurants that suit your dietary needs. We can also arrange access to medical support if needed. Any treatment is the responsibility of the doctor or hospital, not us.
Do I need travel insurance?
It is strongly recommended but not mandatory.
How is my personal data handled?
We keep sensitive documents like your passport, Aadhaar, and medical information only for the trip plus a short buffer. We share each partner only the minimum they need: hotels get ID, cabs get pickup details, and guides get dietary or mobility notes.
How do I make a complaint?
Reach your dedicated contact and we will acknowledge it within 24 hours.
Where do you operate?
Rajasthan is our home turf for domestic travellers, and we plan pan-India trips for international travellers.